Privacy policy

This Privacy Policy (“Privacy Policy”) describes the way Life Time, Inc., and its Life Time branded affiliates and subsidiaries, including Life Time Digital, LLC (“Life Time Digital”) ( (collectively, “Life Time”, “we”, “us” or “our(s)”), collects, uses, stores, discloses, and shares information about you when you interact with Life Time through this website, however accessed (“Website”), or our mobile applications (“App”) (collectively, the “Site”).

If a separate or different privacy policy applies to a specific App or Website operated by Life Time rather than this Privacy Policy, we will indicate that by posting that separate specific privacy policy on that App or other Website (each, a “Specific Privacy Policy”). With respect to that other App or Website, that Specific Privacy Policy, rather than this Privacy Policy, will apply and describe our privacy practices on that other App or Website. To the extent there is a conflict between the terms of this Privacy Policy and the Specific Privacy Policy, the terms of the Specific Privacy Policy shall apply to your use of that other App or Website.

By interacting with Life Time through your use of our Site, you expressly and directly consent and agree to the practices set forth below.

Our privacy practices may vary in the locations where we operate to reflect local practices and legal requirements. You can view the following region-specific information below:

• Residents of CA, VA, CO, UT, CT, IA, NE, NJ, or TX

If you are a resident of California, Virginia, Colorado, Utah, Connecticut, Iowa, Nebraska, New Jersey, or Texas, Life Time’s State Specific Privacy Notice for Consumers applies to you.

• Residents of Canada

If you are a resident of Canada, the Individuals in Canada section applies to you.

1. Information We Collect
2. How We Use Cookies and Other Tracking Technologies and Interest-Based Advertising
3. Do Not Track Mechanisms
4. Links to Third-Party Websites and Services
5. Changes to this Privacy Policy
6. Other Privacy-Related Policies
7. Contacting Us
8. Individuals in Canada

The information we collect from you varies, depending on the way you use our Site. We collect information from or about you in the ways described below.

Information We Collect Through Your Technologies
In addition, Life Time may collect some other information from you when using our Site that your technologies may automatically provide to Life Time. This other information may not necessarily identify you and may include certain information about your interactions with our Site or information about your device (collectively “Other Information”). This Other Information may include, without limitation:

• Internet protocol addresses;
• Device and browser type;
• Internet service providers;
• Operating systems;
• Statistics and other metadata on your activities when using our Site;
• Information about the pages you visited before or after navigating to our Site;
• Information about when you visited our Site;
• Information collected through cookies, web beacons, and other technologies as described under Section 7 (How We Use Cookies and Other Tracking Technologies and Interest-Based Advertising) below.

How We Use Geolocation
When Using our App, Life Time will request permission to obtain your location to better provide you with location-specific information, including, but not limited to, facility hours, class schedules and teacher updates, or in-club promotions. In that case, the App will utilize location services on your mobile device to collect and use location data, including the real-time geographic location of your device. If you consent to the App’s utilization of location services, we may use GPS, Bluetooth, your device’s unique identifier, and/or your IP Address, along with Wi-Fi and cell tower locations, and other technologies to determine your device’s geolocation. We maintain location data records for as long as necessary to deliver the services you request. We will collect geolocation data only if you consent, and you may choose in your App settings whether the location services will be always running or only when the App is in use. You may also choose to disable location services through our App in the “Settings” function of your mobile device, but if you do so, you will not receive any notifications or services that require a geolocation. You can also contact your mobile service carrier or your device manufacturer for more information on disabling location services.

Purposes for Collection and Use of Information
Life Time uses your Information to operate and improve its business and to provide you goods and services. Generally, we collect and process information to serve the operational purpose for which it was collected or for other purposes that are compatible with the context in which it was collected. The following are the business purposes for which we may use your information.

• Improving the Site, goods, and services we offer (including through statistical and other analysis), including:
  • identifying and repairing errors that impair the functionality of our services;
  • improving our premises by providing personalized or customized experiences, locations, and instructions or assistance;
• Providing you with customer service;
• Informing you of goods or services you may be interested in;
•  Informing you of events, special offers, or sweepstakes or contests relating to your membership or interactions with us;
• Improving our security, detecting fraud and auditing our processes;
• Complying with legal obligations;
• Fulfilling any other purpose for which you provide it or consent to its use.

What are Cookies and Web Beacons?
Cookies are small data files placed onto your device when you visit a site which allows our services to distinguish you from other users, allow the services to work properly, as well as to help monitor advertising effectiveness. Web beacons work similar to cookies, however, instead of a file stored on your computer, web beacons are embedded invisibly on web pages. We use cookies, web beacons, tags, and other similar tracking technologies to track when you visit our websites and mobile applications (collectively, “Cookies”). We also allow third parties to place Cookies on our services to assist with advertising.

How We Use Cookies
There are several reasons we use Cookies. Some Cookies are necessary for technical reasons and help our services to operate as intended for your benefit (“Essential Cookies”), such as access to secure areas of the services. Other types of Cookies are used for analytical purposes such as evaluating the way our services are used, or the effectiveness of our advertising, and to customize or personalize advertising to you (“Analytical Cookies”). While these types of Cookies help us to create new features, improve on our existing services, and provide advertisements of interest to you, our services can function without them.

Controlling Cookies and Interest-Based Advertising
You have the right to accept or reject Cookies. You can exercise your Cookie preferences by activating the setting on your web browser that allows you to refuse the setting of all or some Cookies. However, if you use your browser settings to block all Cookies, including Essential Cookies, you may not be able to access or use all or parts of our services. If you have not adjusted your browser setting to refuse cookies, our system will issue Cookies as soon as you visit our services. Blocking or deleting Cookies will not prevent device identification and related data collection from occurring when you access our services. Turning off Analytical Cookies will prevent the ability to measure the relevance and effectiveness of our services, emails, and marketing as well as to show you tailored marketing. Other marketing will still be displayed when you use our services.

How We Use Google Analytics
We work with service providers (including Google Analytics) who conduct analytics to help us track and understand how visitors use our Site.  Google Analytics is a web analytics service provided by Google that uses cookies to help us analyze how users use our Sites. The information generated by the cookies about your use of the services will be transmitted to and stored by Google on servers in the United States. If you access our Site through different devices, Google may associate your devices with one another. Google has developed the Google Analytics opt-out browser add-on which you may download. Please note that the Add-on does not prevent information from being sent to Life Time. 

Our Site does not support Do Not Track (“DNT”) at this time, and so, we currently do not honor DNT signals. For more details, including how to turn on DNT, visit www.donottrack.us.

By using our Site, you may be able to link to other websites, including social media platforms, or apps (e.g., Facebook, Instagram, twitter, etc.) (“Third-Party Sites”). We do not control any Third-Party Sites and are not responsible for the contents, nature, or privacy practices of any Third-Party Sites. Any access to and use of the Third-Party Sites is not governed by this Privacy Policy, but instead is governed by the privacy policies of those Third-Party Sites. If you choose to interact with the Third-Party Sites, you should review the applicable privacy policy, as the Third-Party Sites’ privacy practices may differ from ours. to the maximum extent permitted by law, we are not responsible for the privacy practices of any third-party sites.

Life Time reserves the right to update or modify this Privacy Policy at any time. If we make changes, we will post the revised Privacy Policy to our website with a “Last Updated” date at the top of this Privacy Policy reflecting the date of the change. All changes are effective as of the time of posting. You should periodically check our website to review any updated Privacy Policy. Without limitation to the effectiveness of the changes, your use of our Site following the posting of the revised Privacy Policy constitutes acceptance of those changes.

You can view other privacy-related policies by clicking on the following links:

1. State Specific Privacy Notice for Consumers
2. Athlinks and ChronoTrack Privacy Policy
3. Washington State Consumer Health Data Privacy Policy

If you have concerns, questions or comments about this Privacy Policy, please contact us at:

ATTN: Privacy Team
Life Time, Inc.
2902 Corporate Place
Chanhassen, MN 55317

If you are a resident of Canada, this section applies to you.

Your Rights
You may exercise your rights to access and correct the personal information we hold about you by contacting us via our Request Portal or calling us at 1-877-583-7866. By submitting personal information to us or our service providers, you consent to the collection, use, disclosure, and transfer of your personal information in accordance with this Privacy Policy and as permitted or required by law.

You may withdraw your consent at any time by contacting us via our Request Portal or calling us at 1-877-583-7866. If you withdraw your consent (or if you decide not to provide certain personal information), you acknowledge that we may not be able to provide you with certain products, services, or information.